Contact Us

If you have any questions that are not answered on this page, please fill out the "contact us" form in the upper right hand corner of our website and we will get back to you as soon as possible. 

How long can I expect my prosthetic fingers to last?

Point Designs prosthetic fingers have an expected service life of 2-3 years. We validate our prosthetic fingers by cycling them at least 250,000 times, which is roughly equivalent to opening and closing each digit over ~30-45 times each hour. 

Do I need to lubricate my prosthetic fingers?

No, your prosthetic fingers should work fine without lubrication. 

Do I need to clean my prosthetic fingers?

We absolutely recommend that you clean your prosthetic fingers. This can be done with soap and water, just water, or any other mild detergent. However if you do clean them, we encourage you to fully dry them before you wear them again. 

Can I get my prosthetic fingers wet?

Yes you can! We just encourage you to dry them fully after getting them wet. 

What should I do if my socket doesn't fit well, or needs adjustment?

If your socket doesn't fit well, please contact the prosthetist that fit your current prosthesis and have them make adjustments. 

What should I do if my prosthetic fingers need servicing?

If your prosthetic fingers need to be serviced, please fill out the "contact us" form on our website or email us at support@pointdesignsllc.com and we will get back to you as soon as possible. 

How much can I hold with my prosthetic finger?

While the breaking strength is much higher, we recommend a safe loading limit of 150 lb. 

How do I get replacement fingertip pads?

If you need new fingertip pads for your prosthetic fingers, please fill out the "contact us" form on our website or email us at support@pointdesignsllc.com and we will get back to you as soon as possible. 

How should I maintain my prosthetic fingers?

To maintain your prosthetic fingers, we recommend that you wash them with soap and water as needed, or just water. After you wash them, we recommend that you fully dry each finger before using it again. 

What materials are my prosthetic fingers made from?

Each prosthetic finger is 3D printed out of titanium, and assembled with brass and stainless steel components.